EmoriaStudios

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Shipping Policy

SHIPPING POLICY

Last Updated: June 2026

Overview

EMORIA STUDIOS works with trusted third-party production and fulfillment partners to manufacture and ship products directly to customers.

All products are made to order and may require production time before shipment.

By placing an order, you acknowledge and accept the shipping terms outlined below.

Processing Times

Orders typically enter production shortly after purchase.

Estimated production times vary depending on product availability, order volume, seasonality, holidays, and fulfillment partner capacity.

While we strive to process orders as quickly as possible, all production and processing timeframes are estimates only and are not guaranteed.

Shipping Times

Estimated shipping times displayed during checkout are provided as general estimates only.

Actual delivery times may vary due to factors outside our control, including:

  • Carrier delays

  • Customs inspections

  • Weather conditions

  • Peak season volume

  • Transportation disruptions

  • Local delivery issues

  • Regional service interruptions

Delivery dates are estimates and should not be interpreted as guaranteed delivery commitments.

Tracking Information

Tracking information is provided when available by the shipping carrier.

Customers acknowledge that tracking updates may not occur in real time.

In some cases:

  • Packages may continue moving through the carrier network without tracking updates.

  • A package may not receive an initial acceptance scan.

  • A package may be mis-scanned.

  • Tracking may temporarily stop updating while the package remains in transit.

  • Tracking events may appear delayed or out of sequence.

It is common for tracking information to resume once the package reaches the next processing facility or receives its next carrier scan.

A temporary lack of tracking updates does not necessarily indicate a lost package.

Delayed Shipments

Shipping delays do not automatically qualify an order for cancellation, refund, replacement, or chargeback.

If a package remains in transit beyond normal carrier timeframes, EMORIA STUDIOS may, at its sole discretion, investigate the shipment with the carrier or fulfillment partner.

Carrier investigations may require additional time before a determination can be made.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

EMORIA STUDIOS is not responsible for delays, losses, or delivery failures caused by:

  • Incorrect addresses

  • Incomplete addresses

  • Incorrect postal codes

  • Failed delivery attempts

  • Customer refusal of delivery

If an order is returned due to incorrect address information, additional shipping charges may apply before reshipment.

Delivered Packages

Once tracking indicates a package has been delivered by the carrier, responsibility for the shipment transfers to the recipient.

EMORIA STUDIOS is not responsible for:

  • Theft after delivery

  • Lost packages after confirmed delivery

  • Delivery to the address provided by the customer

  • Carrier placement decisions at the delivery location

Customers should contact the carrier directly regarding delivery-related disputes after confirmed delivery.

Lost Packages

A package will not be considered lost solely because tracking has stopped updating.

Lost package determinations are subject to carrier investigation procedures and carrier confirmation.

EMORIA STUDIOS reserves the right to wait for carrier investigation results before issuing any replacement or refund.

Customs, Duties, and Import Charges

International shipments may be subject to customs duties, taxes, import fees, brokerage fees, or other government-imposed charges.

These charges are the sole responsibility of the customer unless otherwise stated at checkout.

EMORIA STUDIOS has no control over customs procedures or import fees imposed by local authorities.

Force Majeure

EMORIA STUDIOS shall not be liable for shipping delays or failures caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters

  • Extreme weather

  • Government actions

  • Customs delays

  • Labor disputes

  • Transportation disruptions

  • Public health emergencies

  • Carrier network failures

  • Supply chain interruptions

Shipping Estimates Disclaimer

All shipping and delivery timeframes displayed on this website, in advertisements, in emails, or during checkout are estimates only.

EMORIA STUDIOS does not guarantee delivery by any specific date unless explicitly stated in writing.

Contact

For shipping-related inquiries, please contact:

admin@emoriastudios.com